Region:

New Zealand

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Agtrac Data Services & Tags

Act on your instincts with the back up of accurate information. Know there is support when and where you need it. Work with people who know and understand farming. The introduction of EID is now paving the way for the next step change in farming that will increase your profitability and on-farm potential. In addition to core Tru-Test support for Tru-Test hardware, we have partnered with Agtrac to provide a range of services to assist you on the journey and to make your data work for you. Because no one situation is the same, flexibility and responsiveness underpin our Services & Support. You can be confident that when you invest in Tru-Test products and services you will be investing for value.

Getting Started & Technical Support

After purchasing your Tru-Test hardware, short step‑by-step videos are available on our YouTube Channel as well as telephone and in-field assistance to get you started. Ongoing support is available to troubleshoot any issues that may arise with your Tru-Test hardware. This includes:

Telephone and email support from our helpdesk team with remote access diagnosis
Help with “How-To” questions Help with basic installation, usability and functionality
Help with troubleshooting errors or faults with product
Software maintenance updates.

The information collected by Tru-Test weighing and EID systems can be uploaded into most of the key industry software tools: FarmIQ,* MiHub and MINDApro* software.

 

Training

Training options are provided to improve your knowledge and understanding of weighing and EID systems and their application on farm e.g. scanning. Regional workshops are run at key times of the year. In addition, one-to-one on-farm training session are also available.