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Tech Support

Support is available to troubleshoot any issues with your Tru-Test hardware. Our technical specialists can even remotely log into your PC to look at your XR3000 setup, provided the indicator is connected to the PC and you have internet access.

If the problem cannot be resolved over the phone or internet we will send a technical person to your farm to help resolve the problem.

To access our range of Services and Support, simply call 1800 248 774 and make a selection from the menu.

Our Technical Support Team may ask you to download an app for your computer, so they can help solve your problem on screen.
Click on the logo to download this TeamViewer Quick Support app.

 


 

Services

Act on your instincts with the support of accurate information. Know that there is support when and where you need it. Work with people who know and understand farming. Get help with NLIS.

EID paves the way for the change in farming that will increase your profitability and on farm potential. Tru-Test’s range of services has evolved to assist you on the journey and to make your data work for you. Because no one situation is the same, flexibility and responsiveness underpin our Services & Support. You can be confident that when you invest in Tru-Test products and services you will be investing for value.

 

Decision Support Tools

The information collected by Tru-Test weighing and EID systems can be uploaded into most of the key animal management software packages.

 

NLIS Service

Tru-Test has the software you need to efficiently and effectively upload your records with the NLIS database either from your desktop or through the available Android application straight from your compatible mobile phone or tablet.

 

Training Services

Specific training is available that can improve your knowledge and understanding of weighing and EID systems and their application on farm, e.g. scanning.

 

To access our range of Services & Support, simply call 1800 248 774 and make a selection from the menu.

 

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